Customer Testimonials

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Google Jun 16, 2025

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Google Jun 16, 2025

I am extremely happy with the service department. Everyone is polite and helpful. I have told all my friends.

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Google Jun 16, 2025

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Google Jun 15, 2025

Excellent customer service from Service Advisor Paloma. Took my Hyundai truck in and they didn’t take long to have it fix from my A/C. Works great again. Thank You.

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Google Jun 12, 2025

Very happy with the service and rapid response I got from the Tipton Hyundai staff and repair team with my sons shattered back window. It was faster than I expected it and they worked with me in every way possible to make it as smooth for my son and I even when we were both working.

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Google Jun 12, 2025

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Google Jun 12, 2025

Todo estuvo bien sólo el tiempo de espera si es largo son al rededor de dos horas (Translated by Google) Everything was fine, only the waiting time, if it is long, is around two hours.

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DealerRater Jun 11, 2025

Great service all the time! You got to enjoy the coffee at every visit you make!

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Google Jun 10, 2025

I took my car to the Hyundai Service center because it was due for maintenance and the engine light was on. The experience was very positive as everyone was very helpful. Paloma made sure I had answers to all my concerns and as a result my car is running smoothly now. It was a very stress free experience that was also very affordable. I highly recommend them to service your car.

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Google Jun 10, 2025

Very friendly and helpful. Paloma is the best at customer service and maintenance care is on point

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Google Jun 9, 2025

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Google Jun 8, 2025

Great fast service. Courteous knowledgeable staff

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Google Jun 7, 2025

Paloma is very knowlegable with all services the dealership provides. She also reaches out during the day to let you know the status and/if there is any added service needed or not needed. I feel they are honest in their evaluations and dont try to push un needed or expensive repairs.

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Google Jun 7, 2025

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Google Jun 7, 2025

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Google Jun 4, 2025

Mark was very professional and very efficient, explained everything very well! If you’re going to service your Hyundai at Tipton Brownsville make sure you ask for Mark. Tipton Hyundai is my go to every time.

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Google May 30, 2025

Great service! Honored my appointment time and had me out of there in less than an hour!

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Google May 26, 2025

Service is done appropriately and in an efficient manner. I am kept well informed and feel satisfied with their service.

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Google May 26, 2025

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Google May 26, 2025

Fast, efficient service. Great staff, especially Paloma.

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Google May 22, 2025

Took my car in for the first service it needed & customer service was amazing! Robert was top notch & helped me with everything I needed.

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Google May 18, 2025

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Google May 18, 2025

Very fast service & efficient workers.

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Google May 18, 2025

Great 👍

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Google May 18, 2025

I had an amazing experience at Hyundai! The staff were incredibly polite, professional, and genuinely helpful from start to finish. Their customer service went above and beyond—answering all my questions patiently and making the entire process smooth and stress-free. It’s rare to find such a welcoming and knowledgeable team. Highly recommend this dealership!

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Google May 15, 2025

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Google May 15, 2025

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Google May 15, 2025

Courteous, timely, efficient.

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Google May 15, 2025

Very very experience with Arnold and Tipton.

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DealerRater May 15, 2025

Excellent service and professional and experienced employees. Will continue to patronize this establishment in the future.

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Google May 15, 2025

Super buena atención por parte de Paloma en esta visita y en todas las anteriores, muy amable y servicial! (Translated by Google) Super good service from Paloma on this visit and on all previous ones, very friendly and helpful!

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DealerRater May 14, 2025

Great experience! Highly recommended. Fair, honest pricing and they were committed to helping us find and purchase the vehicle we wanted.

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Google May 14, 2025

Excellent and fast service!!! The staff was amazing and made sure my service was done in a timely matter.

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Google May 13, 2025

Excellent service from the moment I drove up to the moment I drove away! Top notch service team!

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Google May 13, 2025

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DealerRater May 11, 2025

Adler was Courteous Knowledgeable Patient Rosie (I hope I have her name correct) in finance was kind and thorough

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Google May 8, 2025

As usual. Great place for service

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Google May 7, 2025

Service is great. Customer care amazing

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Google May 6, 2025

Great experience with Robert. Very helpful and made the service appt quick and easy.

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Google May 6, 2025

Arnold did a great job in keeping me up to date with phone call or text since I work he made sure I had the update information Thanks

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Google Apr 30, 2025

I recently visited Tipton Hyundai for a scheduled oil change and tire rotation. Instead, I was charged for “The Works” package—something I didn’t ask for and that wasn’t clearly explained. Robert, who greeted me, was kind and professional, and he did explain the fee for the alignment, which I ended up needing. However, the overall pricing felt expensive and confusing. Later that day at lunch, when I mentioned how much I paid, my friends suggested that the tech probably took advantage of the fact that I’m a female and didn’t ask more questions—something I ... Read More

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Google Apr 28, 2025

Fast reliable service!

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Google Apr 28, 2025

Great team! Super easy experience.

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Google Apr 24, 2025

Great customer service- very courteous, friendly and efficient

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Google Apr 23, 2025

We went to the place to check our car and Mr. John Wells was very helpful and cooperative . Wish you all the best Thank you Mr. and Mrs. Fawad Ullah

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Google Apr 21, 2025

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Google Apr 21, 2025

I had an appointment at 11:30 and they did not take my car into the shop until 1:30 to do an oil change. By the time I left it was 3 hours. I don’t understand when you have an appointment it take 3 hours to get an oil change.

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Google Apr 20, 2025

John was helpful, kept me posted on the status of my car.

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Google Apr 20, 2025

Great service and excellent customer service. Thank you Arnold.

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Google Apr 18, 2025

Friendly service and car good to go.

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Google Apr 17, 2025

Fast and professional srrvice

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Google Apr 17, 2025

Helped with every question I had and greeted with a smile and had me up to date on the process with my car during the time I was waiting

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Google Apr 17, 2025

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Google Apr 17, 2025

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Google Apr 17, 2025

John , Right the way when I get there he introduced him self and help me out for my car service by the way. The service was smooth and wonderful.

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Google Apr 12, 2025

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Google Apr 10, 2025

Very good service, very courteous and friendly

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Google Apr 10, 2025

Se portaron muy amables, el servicio fue rápido y me atendieron a la hora acordada, ¡Además lavaron mi carro! 100% Recomendos. (Translated by Google) They were very friendly, the service was fast and they attended to me at the agreed time. They also washed my car! 100% Recommendations.

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Google Apr 10, 2025

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Google Apr 9, 2025

I have

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Google Apr 8, 2025

Excellent customer service always helps

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Google Apr 8, 2025

Paloma did a great job with service

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Google Apr 8, 2025

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DealerRater Apr 7, 2025

Amazing customer service. They were able to fix an issue that three previous service centers were not able to locate. Great work with overall experience.

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DealerRater Apr 7, 2025

We've been their customers for over 12 years, on our fourth car with them and could not be happer. Sales staff (Hector this time) are attentive to our needs and on top on every detail, Fianance is clear and Fair, Management (Lucho) is on a differnt level, superb!!! Service deparment has always been a breeze so I don't expect any different this time.

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Google Apr 7, 2025

Great work! Very timely. I even got a repair without an appointment.

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DealerRater Apr 7, 2025

It was wonderful to be able to get my car in 2 days. As a handicapped driver who uses a rollator which has to go into the hatch area, life without a hatch door opener is extremely difficult. I was so pleased to be able to have the switch replaced the next day. Thank you so much. Everyone who spoke with me was very pleasant and helpful.

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DealerRater Apr 6, 2025

Excellent service!!thank you Gracias por su apoyo total amo Hyundai forever and ever Gracias

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Google Apr 6, 2025

When I arrived for my service appointment, I was greeted by John. He was very courteous and checked my car in for service. My car had an oil change done, tire rotation and was washed, as well. Thank you, John for the great service and attentiveness.

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Google Apr 2, 2025

Very friendly and courteous from service department.

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Google Apr 2, 2025

They care for your car problems and do their best to fix unless is based on a fabrication problem like mine.

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Google Apr 1, 2025

I really appreciate you took my car for service w/o appt. The only thing was usually when I take my car they take no more than 40min waiting. On this visit it they take almost 2hrs besides the place was empty ! Arnold said that since they were not busy it only should take 20 minutes or so to do the oil change. They took more time than usuall

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Google Apr 1, 2025

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Google Mar 31, 2025

My service at Tipton Hyundai for oil change and tire rotation was quick, thorough and efficient!

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Google Mar 30, 2025

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DealerRater Mar 27, 2025

Great customer service! I would definitely recommend friends and family to this dealership! Best car purchasing experience!

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Google Mar 20, 2025

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Google Mar 20, 2025

Went in to have two recalls done on my vehicle with the expectation of the service being around 2 hours. It only took about 45 mins and the service was excellent. Never have any issues when I take my car in.

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Google Mar 18, 2025

Excellent service. Quick and efficient replacement of windshield.

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Google Mar 17, 2025

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Google Mar 17, 2025

I am always pleased with the level of service provided at Tipton Hyundai. From the advisors to the very skilled and thorough technicians, my well driven Tucson always feels like a new vehicle. I appreciate the ability to book service online and any questions or concerns I have are always addressed in a timely manner. My service advisor, Paloma, ensures my late added concerns are always looked into and addressed by the technicians and makes sure I’m satisfied with the work when I pick up my vehicle. She is a hard worker and a caring professional.

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DealerRater Mar 16, 2025

We knew what we wanted when we arrived. Adler Bush met us and was very courteous and understanding. We felt no pressure to make any decisions or close the sale. He was very knowledgeable of the vehicle we were interested in. I asked a lot of questions and Adler answered them without hesitation. He knew the vehicle!!!

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Google Mar 16, 2025

Getting my car serviced on a Saturday is a great convenience. The experience was smooth the estimate they gave me was the price I paid. Personal are knowledgeable and friendly.

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Google Mar 16, 2025

Went in for a routine maintenance oil change, and everything was done quickly, and swiftly!!! Thanks a lot to the Hyundai team for the awesome work they do!

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Google Mar 11, 2025

Always professional and fast with their service.

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Google Mar 11, 2025

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Google Mar 11, 2025

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Google Mar 7, 2025

Muy amables y eficientes todos siempre agents a las necesidades de los clientes (Translated by Google) Very friendly and efficient, everyone always attentive to the needs of the clients.

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Google Mar 5, 2025

Great service

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Google Feb 27, 2025

Great customer service

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Google Feb 27, 2025

Paloma is very attentive and efficient.

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Google Feb 27, 2025

Mario the service rider and Raymond provided excellent service during my oil change . Highly recommend both of these gentlemen on your visit to Tipton Hyundai

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Google Feb 26, 2025

I had a good experience and will return should my vehicle need future service.

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Google Feb 26, 2025

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Google Feb 25, 2025

Great service!

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Google Feb 19, 2025

Arnold, was of great help , and answered all our questions. The service for my vehicle went smoothly. Great customer service.

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Google Feb 19, 2025

Great group of people to work with.

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Google Feb 19, 2025

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DealerRater Feb 18, 2025

The service was excellent and Arnold was able to have my car ready earlier than expected.

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DealerRater Feb 14, 2025

Siempre he recibido un trato amable e información clara y completa de las neceaidadea de mi vehículo en cada servicio.

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