Customer Testimonials
Their knowledge and patience made the entire process smooth and stress-free. It's clear they prioritize customer satisfaction, and I truly appreciated the excellent service. Highly recommend!
Paloma was so helpful and nice as always, glad to have her as my assigned service advisor, great at customer experience.
Timely and friendly
It was a long day for me, i believe on Nov. 8th. I wasn't feeling well, got out early frm wrk to find myself w/a flat tire, just leaving wrk, i heard a "pop" but I made it to the McDonald's next to Academy, well to mke a "long story short" finally got Roadside assistance" got to Hyundai n Paloma, took care of everything as soon as I was next in line. I've seen her before taking care of other customers. I can honestly see, she enjoys n loves helping her ...
Awesome service and customer service. Took longer than expected but got the job done.
Great customer service
Very good Customer service and Timely Manner With John from Tipton Hyundai.
As always, Paloma at Tipton is amazing. She and everyone at the service department are extremely hospitable and helpful, they had a driver to get me to my appointment while my car was being serviced. Thank you, Tipton, you have an amazing team!
Great customer service from each and everyone working there.
Fast friendly service. Highly recommended it. Went in for an oil change was done within the hour.
Excellent service.
My recent visit to Hyundai dealership overall was great. While waiting for the outcome of my visit I had a custodian ask me if I’d like a bottled water and brought it to me (very thoughtful). The service desk lady, Paloma was also very courteous. They ordered a new part to replace the defective one one, but I had also mentioned that a service message keeps popping up on my screen and asked if they could reset it. She wrote it down but was not done. Will have to try again once I pick up my new part.
Excellent Service! Aaron was super courteous and provided exceptional service. Amazing experience at Tipton Hyundai. We Will definitely keep coming back. Highly recommend this dealership.
Service was handled very smoothly. All information about my car was provided.
Paloma is super friendly, she helped me with everything I needed and was so accessible... I loved that despite being super busy everyone is so kind and friendly.
The service department employees are always helpful, friendly and explain what your vehicle repairs are plus cost before proceeding.
Wonderful service! Was done in a reasonable amount of time. 😊
I appreciated the quick service and explanation of the problem and what they did to resolve the problem.
John and the Team at Tipton Hyundai took care of my vehicle needs and made sure that was comfortable while I waited. Thank you!
(Translated by Google) Excellent service from Paloma, she helped me with everything I needed and was very patient with everything I asked and quite polite, Thank you (Original) Excelente atención de Paloma, me ayudó en todo lo que necesitaba y muy paciente con todo lo que pregunté y bastante educada, Gracias
Great service, did software updates in s timely manor, great experience.
Everything was great except that they always forget to reset the oil change and I have to take it to another dealership close to me to reset this is the third time I have to do that ..thank you ♥️
Great service and attention to detail by Rafael. Highly recommended!!!
Buenas tardes!! Estoy muy agradecido y sumamente satisfecho con la excelente atención de Mr. Robert Torres, quien fue amable en la atención y muy profesional en su explicación del tipo de servicio que requería mi vehículo. En general, mis visitas a Tipton Hyundai Brownsville han sido experiencias agradables!!
Excellent customer service.
Raphael helped me with getting me all the necessary repairs to my vehicle and was very kind informative and attentive.
Great service. Warm welcome. Fast turn around. Everything you want from a dealership and some. Very Satisfied
Our sales person, JJ, went over and above normal service. Delivered car to my house. Also offered to take me to bank to get check for payment. He couldn’t have been nicer or easier to work with
Making my appointment was convenient and easy, and Mario and the Tipton team provided friendly, efficient service in a comfortable, clean, and modern environment. Thanks!
Fast service. Great communicatins
(Translated by Google) Excellent fast and very professional service (Original) Excelente servicio rápido y muy profesional
Excellent Service and helpful employees
Great service
Service that was provided was top notch care. I would definitely recommend this car dealership and sales man!
Outstanding service!
Rafael provided impeccable service. My vehicle was serviced & completed within 30 minutes. Thank you Hyundai! You've got a customer for life! 😊
Great service, in and out quickly. I will go back and recommend to others for friendly convenience and service.
Awesome great service super quick and easy! Tipton Hyundai service department NEVER fails !
I always feel welcome. Great customer service. Thank you Paloma for your excellent customer service! Everyone is always very helpful and take care of my vehicle !
It was a great experience and it was a fast service.
(Translated by Google) Rafael is the best at his job, his customer service is always the best, he always goes beyond what is expected, he is attentive, fast and very friendly, he knows very well that time is very valuable and that is why he is always paying attention to making everything take as long as it has to take and no longer. I believe that Rafael is a very good employee and I know that his performance benefits not only the client but also the Hyundai company. (Original) Rafael es el mejor en su trabajo, su servicio al cliente ...
Maintenance was performed in a timely manner. Waiting room is comfortable with coffee and water. Snack’s would be nice.
Everybody was helpful, kind, and they were able to help me promptly. Very friendly environment, and I enjoyed the movie they were showing.
Great customer service all around.
Close to home. Friendly personnel. Great environment. Shuttle service is excellent. Coffee and chocolate provided. Thank you.
Great service. First class dealership.
Very professional courteous patient and knowledgeable. It is a pleasure working with Mr Mike Wells and Mr Ramos.
Howdy! I got my car serviced by Ms. Paloma and her team at Tipton Hyundai on 10/21/2024. Once again I was serviced by amazing people and my vehicle was treated with respect. Whats more is I had my car serviced on time by appointment and picked it up that same day. I could have had my car serviced in San Antonio where I live but chose to take my vehicle where I bought it at Tipton. It's because of Tipton hires amazing people like Ms. Paloma that I will always choose to do business at Tipton for their respect and ...
I’ve been a Customer of Tipton Hyundai for 11 years and they have been always great. Going for my 4th car with them in a couple of months. Service department is a breeze to work with and always willing to help.
Took my car due to flood, worked with my insurance as well as Rafa Chaires from the service department & he was such a great help. He followed up with me every step of the way! any time i had question or concern he would answer right away & didn’t give me the run around! thank you Rafa & Tipton Hyundai! I’ve been raving about your services to my friends & family.
My car was handled with care and I was serviced rather quickly! The service in San Antonio would have taken up to 2 weeks just to be seen and required my car to be dropped off two weeks prior. However at Tipton they saw me the day I was scheduled. I bought my car at Tipton Hyundai and I'll continue coming back for quality service as well.
Very good costumer service
Professional services always courteous impressive
Paloma was a total pleasure to meet with. I'm a winter Texan, so it had been a year since I used Tipton. I remembered and recognized Paloma and was very happy to have her good service.
AWESOME EXPERIENCE, THEY DID A GREAT JOB
I was very pleased with the service I got at TIPTON. They were through, friendly & didn't try to sell me somthing bfore I left.
The windshield was available and my car was serviced the very next day. Excellent customer service.
I want to thank you great service, and all options was provide to get my car ready at time it was told me that will be. Appreciate for great work performance made by the mechanic and customer service exceed my expectations. Thank you
Very pleasant.
Everything went well and did not take long.
Great experience at the dealer ship. Employees are always on point with their Hospitality. A+
Really friendly associates
Service during my recent visit totally met my needs. I was treated well by Paloma and the rest of the friendly team at Tipton Hyundai.
Best customer service . Excellent staff, always kind and helpfull. Thank you Paloma and John .
While it took a while, the service on my car was done right. Paloma was so helpful and kind and she worked with me every way she could! I definitely recommend their service center and Paloma specifically, and if you ask me, she needs a raise or a promotion. Great job guys!
Great service, in and out quickly. I will go back and recommend to others for friendly convenience and service.
Had an amazing experience at Tipton Hyundai this week. Had the pleasure of visiting this beautiful dealership and from arrival the service was incredible. Paloma, my service advisor was super courteous and attentive providing exceptional service. They took care of my car in a little over an hour for routine maintenance and even took care of an outstanding recall I was unaware of. Kudos to the entire staff especially to Paloma and John who were very professional and helpful during my visit. Will definitely keep coming back. Highly recommend this dealership.
Great service! They fit me in on a busy day and I'm thankful.
Fast and friendly customer service.
Great fast service. CR Paloma was outstanding. I love the attention she gives me. Gives all the information I need and her recommendations.
(Translated by Google) Excellent Service, always very professional Rafael, thank you very much. (Original) Excelente Servicio , siempre muy profesional Rafael, muchas gracias.
Informative and efficient staff, including Paloma … quick and responsive. We appreciate your customer care and high service standards. We’ll be back!