Customer Testimonials

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Google Mar 20, 2025

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Google Mar 20, 2025

Went in to have two recalls done on my vehicle with the expectation of the service being around 2 hours. It only took about 45 mins and the service was excellent. Never have any issues when I take my car in.

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Google Mar 18, 2025

Excellent service. Quick and efficient replacement of windshield.

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Google Mar 17, 2025

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Google Mar 17, 2025

I am always pleased with the level of service provided at Tipton Hyundai. From the advisors to the very skilled and thorough technicians, my well driven Tucson always feels like a new vehicle. I appreciate the ability to book service online and any questions or concerns I have are always addressed in a timely manner. My service advisor, Paloma, ensures my late added concerns are always looked into and addressed by the technicians and makes sure I’m satisfied with the work when I pick up my vehicle. She is a hard worker and a caring professional.

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DealerRater Mar 16, 2025

We knew what we wanted when we arrived. Adler Bush met us and was very courteous and understanding. We felt no pressure to make any decisions or close the sale. He was very knowledgeable of the vehicle we were interested in. I asked a lot of questions and Adler answered them without hesitation. He knew the vehicle!!!

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Google Mar 16, 2025

Getting my car serviced on a Saturday is a great convenience. The experience was smooth the estimate they gave me was the price I paid. Personal are knowledgeable and friendly.

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Google Mar 16, 2025

Went in for a routine maintenance oil change, and everything was done quickly, and swiftly!!! Thanks a lot to the Hyundai team for the awesome work they do!

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Google Mar 11, 2025

Always professional and fast with their service.

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Google Mar 11, 2025

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Google Mar 11, 2025

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Google Mar 7, 2025

(Translated by Google) Very friendly and efficient, everyone always attentive to the needs of the clients. (Original) Muy amables y eficientes todos siempre agents a las necesidades de los clientes

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Google Mar 5, 2025

Great service

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Google Feb 27, 2025

Paloma is very attentive and efficient.

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Google Feb 27, 2025

Great customer service

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Google Feb 27, 2025

Mario the service rider and Raymond provided excellent service during my oil change . Highly recommend both of these gentlemen on your visit to Tipton Hyundai

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Google Feb 26, 2025

I had a good experience and will return should my vehicle need future service.

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Google Feb 26, 2025

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Google Feb 25, 2025

Great service!

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Google Feb 19, 2025

Arnold, was of great help , and answered all our questions. The service for my vehicle went smoothly. Great customer service.

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Google Feb 19, 2025

Great group of people to work with.

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Google Feb 19, 2025

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DealerRater Feb 18, 2025

The service was excellent and Arnold was able to have my car ready earlier than expected.

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DealerRater Feb 14, 2025

Siempre he recibido un trato amable e información clara y completa de las neceaidadea de mi vehículo en cada servicio.

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Google Feb 13, 2025

Excellent, personal service. John takes good care of his customers.

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Google Feb 10, 2025

Thank you for the quick service to my car!

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Google Feb 10, 2025

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Google Feb 10, 2025

The Service Department was OUTSTANDING 10 PLUS

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DealerRater Feb 6, 2025

Thank you so much for taking the time to explain the features my vehicle has. Service is so personalized.

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Google Feb 5, 2025

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Google Feb 4, 2025

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Google Feb 4, 2025

Prompt and attentive service to a walk in customer. Explained everything thoroughly and performed the work to my satisfaction

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Google Feb 2, 2025

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Google Feb 2, 2025

I cannot complain about the services provided at Tipton Hyundai during my visit. I have to say that the attention to clients was appropriate and staff was kind. Although some unexpected things came up when my car was being look at, I appreciate the guidance and honesty by the people who help me out.

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Google Feb 2, 2025

Service was prompt and communication was good.

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Google Feb 2, 2025

Great customer experience, very friendly staff! Recommended what my vehicle needed and they fixed everything quickly and communicated everything with me. Will definitely go again.

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Google Feb 1, 2025

great service

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Google Jan 31, 2025

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Google Jan 30, 2025

John Wells was helpful in understanding and resolving my concerns. Great customer service

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DealerRater Jan 30, 2025

This is my 3rd purchase, and I am very satisfied with the service. Adler Bush and Louis Rodriguez. Went out of their way to help me select a vehicle.

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Google Jan 30, 2025

Arnold was very professional. I’m very satisfied with the service; as soon as my car was ready he called me. I came from Harlingen so I really appreciated the prompt service.

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Google Jan 29, 2025

Great service!! Thankful for Arnoldo and Jorge!!!

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Google Jan 26, 2025

I had a great experience at the service center with Mr. Arnoldo, he was polite and patient with me at my visit.

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Google Jan 25, 2025

I I always have a great experience at Tipton Ford. This last experience with my car was great other than them not having to part but I'm sure they will call me next week sometime to get it installed. It always a great experience. Thank you. Jon and the rest of the sevice dept are great. Thx

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Google Jan 25, 2025

Best service I ever gotten in a while for my vehicle. Robert and his team answered every question I had on my vehicle strongly considering coming back for more services in the future!

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Google Jan 24, 2025

Paloma was very friendly, courteous and knowledgeable. I look forward to dealing with her in the future.

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Google Jan 24, 2025

Best Hyundai dealership in the RGV! The service department is also the best in the RGV! If you need service done to your Hyundai don’t look any further. Paloma is amazing and does a great job at making sure you leave with your vehicle better than when you brought it in. Thank you Tipton Hyundai!!

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Google Jan 24, 2025

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Google Jan 24, 2025

Excelent n friendly person,

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Google Jan 22, 2025

The service I received on my Palisade was quick and easy. The staff was curtious and explained what was needed for the Maintenance on my car.

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Google Jan 22, 2025

I had a wonderful experience at Tipton Hyundai Service, my advisor Paloma took care of my routine oil change, filled my tires with air, gave my SUV a quick carwash and even offered coolant exchange in preparation for the freezing temperatures. Excellent service 👏

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Google Jan 21, 2025

She was extremely nice and attended me as soon as I walked in... my car was serviced really fast.

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DealerRater Jan 20, 2025

Great service from David our sales agent and the rest of the people at Tipton Hyundai.

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DealerRater Jan 19, 2025

Robert from service department was very knowledgeable and helpful. One hundred percent recommend. Thank you!!!

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Google Jan 17, 2025

Paloma and John are very friendly. Its always a pleasure when I take my vehicle in for any kind of service. All my questions are answered. Clean waiting area and very friendly staff

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Google Jan 16, 2025

Great customer service by service agent Arnold! Kept open communication, keeping me updated with part arrival and estimated completion of repairs.

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Google Jan 16, 2025

Super friendly upon arrival and when leaving

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Google Jan 16, 2025

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Google Jan 16, 2025

I took my car for recalls and because my breaks were making noise. Everything was checked and nothing was found to be wrong. However, the breaks are still making a noise as if they needed to be repaired. Customer service was okay.

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DealerRater Jan 16, 2025

Moe was excellent, he helped me find a reliable vehicle for me and my family

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Google Jan 15, 2025

Very professional and friendly and fast service Paloma has a great positive attitude and excellent on her help with customer service

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Google Jan 14, 2025

Paloma in service offered the absolute best customer service ever at this location. Thank you for your time and patience!

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Google Jan 14, 2025

(Translated by Google) Excellent fast and very accessible service. Thank you Paloma for always being on the lookout. (Original) Excelente servicio rapido y muy accessible. Gracias Paloma por estar al pendiente siempre.

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Google Jan 13, 2025

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Google Jan 13, 2025

I like how helpful everyone is. They Took care of me and well done in a hurry

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DealerRater Jan 10, 2025

Upgraded my Palisade with some accessories at Tipton Hyundai yesterday. They had the items in stock, did an installation, great price, excellent service. Took less than an hour while I had coffee and chatted with others. A truly nice experience.

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Google Jan 10, 2025

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Google Jan 10, 2025

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Google Jan 10, 2025

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Google Jan 10, 2025

(Translated by Google) The best experience I have had in a dealership in attention, quality and service, they really make you feel at home. From the first day, the best sales advice from Adler Bush and continuing with each service with the very kind attention of John Wells, for me they are the best and I cannot think of purchasing a new vehicle if it is not at Tipton Hyundai. (Original) La mejor experiencia que he tenido en un concesionario en atención, calidad y servicio, realmente te hacen sentir en casa. Desde el primer día la mejor asesorí...

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Google Jan 10, 2025

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Google Jan 9, 2025

Great experience and very helpful person (Mario)

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DealerRater Jan 9, 2025

Excellent customer service with Paloma as soon as I drove up she asked what was needed. Offered me a coffee and let me know when my vehicle was ready.

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Google Jan 8, 2025

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Google Jan 8, 2025

Very prompt checking in. Explained the procedure of what was being done to vehicle before and after.

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Google Jan 8, 2025

Service was a breeze dropped off my car at 8am and hour later it was ready for pick up.

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Google Jan 7, 2025

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Google Jan 7, 2025

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Google Jan 6, 2025

The services department is awesome! I went in for my first oil change on my 2024 Tucson. As soon as I arrived there was someone to help with what I needed. My car was ready with in the hour of my arrival. Thank you Tipton Hyundai!

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Google Jan 3, 2025

Took care of my vehicle, thanks

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DealerRater Jan 3, 2025

It was great very courteous and helpful! Explained everything that I need to know to get the job done

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Google Jan 3, 2025

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Google Jan 3, 2025

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Google Jan 3, 2025

Paloma was very helpful and they did a great service on my car!

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Google Jan 2, 2025

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Google Jan 1, 2025

Excellent customer service.

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Google Dec 31, 2024

Fast service!!

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DealerRater Dec 30, 2024

Salesperson was awesome and was able to give us a great deal on our new car

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Google Dec 29, 2024

Courteous staff. Attentive to customers needs.

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DealerRater Dec 29, 2024

Excellent service!! Paloma was great as usual. She makes the experience so easy that you want to come back

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Google Dec 27, 2024

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Google Dec 26, 2024

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Google Dec 26, 2024

I am still having problems with the a/c on my vehicle. I have an appt on Friday 12/27 to see why my car is still doing bad. Ms. Paloma Garcia was professional and courteous. She was really terrific. I liked her mannerism. The mechanic who worked on my car was very great too. He worked on my vehicle even during his lunch time.

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Google Dec 24, 2024

The service was good. Comfortable place to wait while vehicle was serviced.

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Google Dec 23, 2024

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Google Dec 23, 2024

Excellent service! friendly and respectful customer service as well.

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Google Dec 22, 2024

Took care of my issue and kept me informed

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Google Dec 22, 2024

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Google Dec 22, 2024

Excellent service. Very accommodating.

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Google Dec 22, 2024

As always our experience at Tipton Hyundai was very enjoyable. This is our sixth Hyundai starting with a Tuscan then two Santa Fe's a Palisade and now back to Santa Fe because my wife loved the new design. In two or three years we'll be back. And hopefully Peter Garcia will still be there.


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