Customer Testimonials
(Translated by Google) Great service, everything was quick and they answered my questions. Thank you (Original) Buen servicio, todo fue rapido y contestaron mis preguntas. Gracias
Tipton Hyundai does an excellent job when servicing my car.
Great customer service! Very easy to book an appointment and the service was excellent!
Everything was done in a timely manner. Paloma took great care of us and is very friendly
Staff are always really courteous and helpful. All my experiences there have been great. Awesome service
I had a safety recall on my Santa Fe so I called and got an appointment on Sat 8:00. Within two hours the car was ready. Everyone was very nice and helpful
Excellent customer service!! Very satisfied every time we take our vehicle in. Paloma is a great person and very helpful.
Excellent service! Thank you Paloma! Super knowledgeable!
(Translated by Google) Excellent service, always fast and efficient! Paloma in customer service and J. Sanchez in sales are the best of the best! (Original) Excelente trato y siempre con servicio rapido y eficaz!! Paloma en Servicio y el J.Sanchez en ventas lo mejor de lo mejor!!
Service requested was not completed.
Paloma
I had an oil change and the brakes on my vehicle checked. Only needed the oil change. Paloma was very courtesiou, friendly and honest about the maintenance on my vehicle.
Friendly staff and very good service, very a fast at the service department and sales department as well
Was opportunity with recall once completed but Pascual along with Paloma corrected
Great Tech, Fast work orders
Robert is an excellent and exceptional customer services representative!
A+ Experience. Paloma is always friendly and professional. She treats me like family. Thank you.
Great service!
servicing is always done efficiently and in a timely manner, can also say that the customer service is always top tierrr.
Paloma was awesome she answered all my questions and was really friendly.
Joshua is very knowledgeable very nice and helpful.
Absolutely Awesome!! As always!! I have had my Hyundais serviced at Tiptop since 2015. Great people, great service. Keep it up.
Customer Service is always on point.
Great service!! Great team! Always feel like a special customer.
Very good service and very helpful. The dealership YTopton Hyundai is the best dealer in the Rio Grande Valley
Great service fast and reliable. Thank you Paloma.
Great customer service. In and out in just an hour
Always amazing service with Paloma and the rest of the team! Thank you for making the service process so easy!
Excellent customer service as always.
As always, excellent service, great attitude from the hyundai people. Additional questions from me were answered simply. I appreciate that.
I’m very grateful for the excellent service and kindness I received here. They will truly take care of you here!
Was great they helped me a lot and stayed late will most likely buy from them again.
Great service! Paloma is great!
Ms. Paloma is very attentive and great with customer service.
Great job
Crew is always ready to help with any concerns or questions. I’m happy to have made a purchase at Hyundai it’s been 5 years with my Palisade and they’ve been there whenever I need anything.
Great like always. Thank You
10/10 always super nice!
Great customer service! Will recommend friends to go to Tipton Hyundai Brownsville good job !!
Great service
Great service, Mario was so helpful and informative with all the needs my car needed. Such an impressive place to get your car taken care of.
Service was super quick and the shuttle ride was easy to get and took me to and from quickly. Took way less than expected to get my car fixed
Overall good
It was awesome!! Very attentive!! Waitroom is so awesome!! Employees are very helpful!! Everything isade for the customers comfort!!
After receiving a recall notice, I contacted Paloma at Tipton Hyundai and booked an appointment for early the next week. I was told the remediation would take only 45 minutes. I arrived at the appointed time and the recall was done within the hour Great service and on a very timely manner at no cost to me.
Great customer service with Paloma !Very helpful and knowledgeable, definitely recommend Tipton Hyundai for all your service needs.
Another busy day at the service center, but it was made much more tolerable by a comfortable waiting area and and very kind staff. Robert is especially top tier...always attentive and going above and beyond.
Our service advisor Paloma was amazing from the get go, we called with a/c problems she assisted us by setting us up with an appointment first thing in the morning next day . I arrived and she was the first smile we saw bright and early took in our vehicle said the technicians would get right on it and WOW they did!! Not even a few hrs later problem was diagnosed and completed, new air compressor and ready for pick up. We’ve never received service that exceptional at any other dealership and will continue to take our business to ... Read More Google - Jun 17, 2026
Attentive courtesy helpful and friendly
Overall the communication and service were great! Joshua is the best!
Great service. Palo a was very polite and effective. Service was quick thank you
Great service!
This is my second visit to this dealership. It’s always a bit awkward when visiting a new dealership. Not knowing where to go or who is going to help you, but Tipton greeted me, guided me and helped me. They made it ez for me to service my vehicle. Must say my first visit was not as memorable as this time. Thank you.
(Translated by Google) When I arrived, Miss Paola came out to meet me very kindly. They have excellent customer service. Thank you very much. (Original) Cuando llegue la Señorita Paola salio a encontrarme muy amablemente. Tienen un exelente serviocio al cliente. Muchas gracias.
Great customer service
Paloma was excellent. She took care of me as soon as I arrived. The service was great and I was out of there in no time. She made sure I was happy with the oil change. They rotated the tires and took care of the recall. I will definitely return for future work of my Santa Cruz if needed!
Smooth experience every time! Paloma goes out of her way to pick up my car for service and drops it back off quickly after my oil change. Super convenient and reliable service, highly recommend!
Josh was amazing, I told him that something in the back of my truck was making noise and he knew exactly what I was talking about and ordered the part right away. I was also taking a small trip with my family and he made sure my car was clean for the trip. Thank you Josh for everything!
Took my vehicle in for a recall, Josh was respectful and attentive. I’m always well taken care of when I bring in my vehicle. 🚗
The service department did an outstanding service in letting me know what steps would need to be taken to resolve the problem. Their compassion for what they do and how they treat the customers is very friendly and family oriented . I’m so happy my car was fixed properly in a timely manner and Paloma is a very dedicated service employee that is always willing to assist me with my cars needs I’m so grateful for people like her . Hats off to Hyundai for their exceptional customer service.
I had a great customer service experience by your service advisor Mr. Robert. He explained what my vehicle needed to be serviced and answers all questions professionally. Will definitely go back with him.
Great service, as always!
Hey guys if you are going to Hyundai I really recommend Paloma she was very understanding and professional and explained every detail I love the service there very cohesive environment the staff are really friendly and helpful and good coffee ❤️
Tipton Hyundai did an excellent job taking care of my vehicle service needs I will definitely becoming back
(Translated by Google) Excellent Service (Original) Excelente Servicio
Eli needs to do better not only as an employee but as a person. Right before I can even start stating why I took my vehicle in he cuts me off mid sentence with a “I didn’t do it” with an angry tone. Must have been since I said “y’all” and he took that personally. I then responded with “I’m not saying it was you personally.” Fast forward to my vehicle on the lift. Eli calls me to have me look under my vehicle and tell me that they had nothing to do with why I went ... Read More Google - May 22, 2026
Tipton Hyundai has always done very well by us. The service department is efficient and helpful, and they listen to our questions. All the personnel there are nice, helpful and efficient.
Joshua is a pleasure to work with. He’s knowledgeable, great listener, and more importantly, addresses all issues in a timely manner. Thank you Josh
Professional and courteous service; who could ask for anything more! You have earned a satisfied neighborhood customer.
Excellent service department. Josh was wonderful and service was completed in the time frame promised.