Customer Testimonials
I am extremely happy with the service department. Everyone is polite and helpful. I have told all my friends.
Excellent customer service from Service Advisor Paloma. Took my Hyundai truck in and they didn’t take long to have it fix from my A/C. Works great again. Thank You.
Very happy with the service and rapid response I got from the Tipton Hyundai staff and repair team with my sons shattered back window. It was faster than I expected it and they worked with me in every way possible to make it as smooth for my son and I even when we were both working.
Todo estuvo bien sólo el tiempo de espera si es largo son al rededor de dos horas (Translated by Google) Everything was fine, only the waiting time, if it is long, is around two hours.
Great service all the time! You got to enjoy the coffee at every visit you make!
I took my car to the Hyundai Service center because it was due for maintenance and the engine light was on. The experience was very positive as everyone was very helpful. Paloma made sure I had answers to all my concerns and as a result my car is running smoothly now. It was a very stress free experience that was also very affordable. I highly recommend them to service your car.
Very friendly and helpful. Paloma is the best at customer service and maintenance care is on point
Great fast service. Courteous knowledgeable staff
Paloma is very knowlegable with all services the dealership provides. She also reaches out during the day to let you know the status and/if there is any added service needed or not needed. I feel they are honest in their evaluations and dont try to push un needed or expensive repairs.
Mark was very professional and very efficient, explained everything very well! If you’re going to service your Hyundai at Tipton Brownsville make sure you ask for Mark. Tipton Hyundai is my go to every time.
Great service! Honored my appointment time and had me out of there in less than an hour!
Service is done appropriately and in an efficient manner. I am kept well informed and feel satisfied with their service.
Fast, efficient service. Great staff, especially Paloma.
Took my car in for the first service it needed & customer service was amazing! Robert was top notch & helped me with everything I needed.
Very fast service & efficient workers.
Great 👍
I had an amazing experience at Hyundai! The staff were incredibly polite, professional, and genuinely helpful from start to finish. Their customer service went above and beyond—answering all my questions patiently and making the entire process smooth and stress-free. It’s rare to find such a welcoming and knowledgeable team. Highly recommend this dealership!
Courteous, timely, efficient.
Very very experience with Arnold and Tipton.
Excellent service and professional and experienced employees. Will continue to patronize this establishment in the future.
Super buena atención por parte de Paloma en esta visita y en todas las anteriores, muy amable y servicial! (Translated by Google) Super good service from Paloma on this visit and on all previous ones, very friendly and helpful!
Great experience! Highly recommended. Fair, honest pricing and they were committed to helping us find and purchase the vehicle we wanted.
Excellent and fast service!!! The staff was amazing and made sure my service was done in a timely matter.
Excellent service from the moment I drove up to the moment I drove away! Top notch service team!
Adler was Courteous Knowledgeable Patient Rosie (I hope I have her name correct) in finance was kind and thorough
As usual. Great place for service
Service is great. Customer care amazing
Great experience with Robert. Very helpful and made the service appt quick and easy.
Arnold did a great job in keeping me up to date with phone call or text since I work he made sure I had the update information Thanks
I recently visited Tipton Hyundai for a scheduled oil change and tire rotation. Instead, I was charged for “The Works” package—something I didn’t ask for and that wasn’t clearly explained. Robert, who greeted me, was kind and professional, and he did explain the fee for the alignment, which I ended up needing.
However, the overall pricing felt expensive and confusing. Later that day at lunch, when I mentioned how much I paid, my friends suggested that the tech probably took advantage of the fact that I’m a female and didn’t ask more questions—something I ... Read More Google - Apr 30, 2025
Fast reliable service!
Great team! Super easy experience.
Great customer service- very courteous, friendly and efficient
We went to the place to check our car and Mr. John Wells was very helpful and cooperative . Wish you all the best Thank you Mr. and Mrs. Fawad Ullah
I had an appointment at 11:30 and they did not take my car into the shop until 1:30 to do an oil change. By the time I left it was 3 hours. I don’t understand when you have an appointment it take 3 hours to get an oil change.
John was helpful, kept me posted on the status of my car.
Great service and excellent customer service. Thank you Arnold.
Friendly service and car good to go.
Fast and professional srrvice
Helped with every question I had and greeted with a smile and had me up to date on the process with my car during the time I was waiting
John , Right the way when I get there he introduced him self and help me out for my car service by the way. The service was smooth and wonderful.
Very good service, very courteous and friendly
Se portaron muy amables, el servicio fue rápido y me atendieron a la hora acordada, ¡Además lavaron mi carro! 100% Recomendos. (Translated by Google) They were very friendly, the service was fast and they attended to me at the agreed time. They also washed my car! 100% Recommendations.
I have
Excellent customer service always helps
Paloma did a great job with service
Amazing customer service. They were able to fix an issue that three previous service centers were not able to locate. Great work with overall experience.
We've been their customers for over 12 years, on our fourth car with them and could not be happer. Sales staff (Hector this time) are attentive to our needs and on top on every detail, Fianance is clear and Fair, Management (Lucho) is on a differnt level, superb!!! Service deparment has always been a breeze so I don't expect any different this time.
Great work! Very timely. I even got a repair without an appointment.
It was wonderful to be able to get my car in 2 days. As a handicapped driver who uses a rollator which has to go into the hatch area, life without a hatch door opener is extremely difficult. I was so pleased to be able to have the switch replaced the next day. Thank you so much. Everyone who spoke with me was very pleasant and helpful.
Excellent service!!thank you Gracias por su apoyo total amo Hyundai forever and ever Gracias
When I arrived for my service appointment, I was greeted by John. He was very courteous and checked my car in for service. My car had an oil change done, tire rotation and was washed, as well. Thank you, John for the great service and attentiveness.
Very friendly and courteous from service department.
They care for your car problems and do their best to fix unless is based on a fabrication problem like mine.
I really appreciate you took my car for service w/o appt. The only thing was usually when I take my car they take no more than 40min waiting. On this visit it they take almost 2hrs besides the place was empty ! Arnold said that since they were not busy it only should take 20 minutes or so to do the oil change. They took more time than usuall
My service at Tipton Hyundai for oil change and tire rotation was quick, thorough and efficient!
Great customer service! I would definitely recommend friends and family to this dealership! Best car purchasing experience!
Went in to have two recalls done on my vehicle with the expectation of the service being around 2 hours. It only took about 45 mins and the service was excellent. Never have any issues when I take my car in.
Excellent service. Quick and efficient replacement of windshield.
I am always pleased with the level of service provided at Tipton Hyundai. From the advisors to the very skilled and thorough technicians, my well driven Tucson always feels like a new vehicle. I appreciate the ability to book service online and any questions or concerns I have are always addressed in a timely manner. My service advisor, Paloma, ensures my late added concerns are always looked into and addressed by the technicians and makes sure I’m satisfied with the work when I pick up my vehicle. She is a hard worker and a caring professional.
We knew what we wanted when we arrived. Adler Bush met us and was very courteous and understanding. We felt no pressure to make any decisions or close the sale. He was very knowledgeable of the vehicle we were interested in. I asked a lot of questions and Adler answered them without hesitation. He knew the vehicle!!!
Getting my car serviced on a Saturday is a great convenience. The experience was smooth the estimate they gave me was the price I paid. Personal are knowledgeable and friendly.
Went in for a routine maintenance oil change, and everything was done quickly, and swiftly!!! Thanks a lot to the Hyundai team for the awesome work they do!
Always professional and fast with their service.
Muy amables y eficientes todos siempre agents a las necesidades de los clientes (Translated by Google) Very friendly and efficient, everyone always attentive to the needs of the clients.
Great service
Great customer service
Paloma is very attentive and efficient.
Mario the service rider and Raymond provided excellent service during my oil change . Highly recommend both of these gentlemen on your visit to Tipton Hyundai
I had a good experience and will return should my vehicle need future service.
Great service!
Arnold, was of great help , and answered all our questions. The service for my vehicle went smoothly. Great customer service.
Great group of people to work with.
The service was excellent and Arnold was able to have my car ready earlier than expected.
Siempre he recibido un trato amable e información clara y completa de las neceaidadea de mi vehículo en cada servicio.